# Customer Success Director at Stuut

- Company: Stuut
- What the company does: Stuut automates your entire order-to-cash process. Collect 40% more revenue with AI agents that actually do the work. Live and collecting cash in days. Backed by a16z.
- Company website: https://www.stuut.ai
- Type: Startups (AI role)
- Level: Principal and up
- Location: Remote
- Work setup: Remote
- Pay: $220K to $300K base salary per year (USD)
- Posted: 2026-09-15
- Apply by: 2026-10-30
- Apply: https://jobs.ashbyhq.com/stuut-ai/6f3a2b0d-9783-449f-b086-210afc0dc8bb
- Page: https://www.1752.vc/careers/jobs/stuut-customer-success-director/

## About the role

Own onboarding through steady-state for an assigned account portfolio. Drive product adoption against each customer's stated business outcomes, not feature checklists.

## What they're looking for

- 4+ years in Customer Success or Account Management at a B2B SaaS company, ideally fintech or finance-workflow software
- Track record owning renewal/expansion numbers, not just satisfaction scores
- Comfortable with ambiguity: this is a growth-stage company building CS process as it scales
- Financial/AR domain fluency a plus, not required
- Excellent written and verbal communication, comfortable running exec-level QBRs

Tags: Sales