# Customer Success Manager at Submittable

- Company: Submittable
- What the company does: Submittable makes software thousands of foundations, governments, and corporations use to run grant and CSR programs. Backed by Y Combinator and a16z.
- Company website: https://www.submittable.com/
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $70K to $80K base salary per year (USD)
- Posted: 2026-10-27
- Apply by: 2026-12-11
- Apply: https://job-boards.greenhouse.io/submittable/jobs/6236293004?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/submittable-customer-success-manager/

## About the role

The Customer Success Manager is the primary point of contact for an assigned group of Submittable clients, building trusted advisor partnerships that connect Submittable’s value to each client’s business goals. The role builds tailored Success Plans, leads regular Business Reviews, and helps clients grow their programs on the platform. The Customer Success Manager partners with Account Executives, Technical Support, and other Submittable teams to resolve client needs and identify opportunities for expansion. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years of experience in B2B SaaS sales, customer success, or account management
- Experience recognizing sales and expansion opportunities within existing client accounts
- Learns new software quickly and explains technical product functionality clearly to clients
- Communicates clearly in writing and in conversation with client stakeholders at all levels
- Organizes work across multiple accounts and competing priorities, meeting deadlines in a fast-paced, collaborative team environment
- Adjusts plans and approach as client needs and priorities change

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/submittable-customer-success-manager/