# Customer Success Manager - Key at sugarcrm

- Company: sugarcrm
- What the company does: Drive B2B sales with clear data, automated follow-ups, and built-in insights. Manage accounts and act fast at every step of the customer journey. Backed by NEA.
- Company website: https://www.sugarcrm.com
- Type: Startups
- Level: Senior
- Location: US - Remote
- Work setup: Remote
- Pay: $70K to $90K base salary per year (USD)
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://jobs.lever.co/sugarcrm/42655737-1196-40e2-bd79-80097ba19c25
- Page: https://www.1752.vc/careers/jobs/sugarcrm-customer-success-manager-key/

## About the role

If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.

## What they're looking for

- Account Ownership & Renewals: Own the entire post-sale lifecycle for assigned accounts, including ensuring timely contract renewals, driving retention strategies, and mitigating churn risks

Tags: Customer Success