# Manager, Software Engineering at sugarcrm

- Company: sugarcrm
- What the company does: Drive B2B sales with clear data, automated follow-ups, and built-in insights. Manage accounts and act fast at every step of the customer journey. Backed by NEA.
- Company website: https://www.sugarcrm.com
- Type: Startups
- Level: Senior
- Location: Solihull
- Work setup: Hybrid
- Posted: 2026-01-26
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/sugarcrm/7bf8f92b-bfb4-4968-8f31-de775713a817
- Page: https://www.1752.vc/careers/jobs/sugarcrm-manager-software-engineering/

## About the role

Lead, coach, and develop a team of software engineers through structured 1:1s, career development planning, performance feedback, and clearly set expectations, owning the full people management cycle including goal-setting , reviews, promotions, and compensation conversations. Rebuild team culture from the ground up, establishing psychological safety, accountability, and a genuine appetite for continuous improvement, identifying root causes of underperformance rather than addressing symptoms.

## What they're looking for

- 5+ years of direct engineering management experience with a track record of developing individuals, managing performance, hiring talent, and building high-functioning teams
- Proven experience leading a team through a period of significant change , whether through a merger and acquisition, organisational restructure, or a turnaround from low morale and underperformance
- Strong technical credibility with a background in software development, sufficient to guide architectural decisions, set engineering standards, and earn the genuine respect of the engineers you manage
- A clear and well-formed point of view on the future of software engineering, including AI-first development, spec-driven workflows, and the evolving role of the engineer
- Fluency in engineering metrics and delivery operations, with a clear understanding of the relationship between capacity, velocity, and throughput and the ability to use data to drive decisions
- Strong communication across audiences, able to hold a room of engineers and a room of senior stakeholders with equal confidence, translating between technical complexity and business context

Tags: Engineering