# Software Technical Writer at sugarcrm

- Company: sugarcrm
- What the company does: Drive B2B sales with clear data, automated follow-ups, and built-in insights. Manage accounts and act fast at every step of the customer journey. Backed by NEA.
- Company website: https://www.sugarcrm.com
- Type: Startups
- Level: Mid level
- Location: US - Remote
- Work setup: Remote
- Pay: $76K to $103K base salary per year (USD)
- Posted: 2026-09-17
- Apply by: 2026-11-01
- Apply: https://jobs.lever.co/sugarcrm/8c9af0c3-ad2a-4675-b922-58e205f41bfb
- Page: https://www.1752.vc/careers/jobs/sugarcrm-software-technical-writer/

## About the role

If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you. We are seeking a curious, sharp, and detail-oriented Technical Writer to join our Knowledge Management team, where you'll create clear and comprehensive documentation for customers, partners, and employees while helping drive the adoption of AI-powered tools and innovative workflows that improve how we work and deliver content.

## What they're looking for

- In-depth understanding of Sugar Sell, Sugar Serve, Sugar Market, and related applications
- Experience contributing to software feature planning
- Working knowledge of Linux, Apache, MySQL, PHP and other web application technologies

Tags: Knowledge