# Operations Lead at SuperDial

- Company: SuperDial
- What the company does: Superdial automates high-volume outbound phone calls that healthcare teams make to insurers using advanced voice AI. Backed by Greycroft.
- Company website: https://superdial.com
- Type: Startups
- Level: Senior
- Location: New York City
- Work setup: On-site
- Pay: $120K to $150K base salary per year (USD)
- Posted: 2026-09-11
- Apply by: 2026-10-26
- Apply: https://jobs.ashbyhq.com/superdial/b092cb25-712f-4287-8f24-232ba2e4ea4d
- Page: https://www.1752.vc/careers/jobs/superdial-operations-lead/

## About the role

We’re hiring an Operations Lead to own one of the most important moments in the customer journey: a customer’s first operational experience with SuperDial.

## What they're looking for

- You are a high-ownership operator who enjoys turning ambiguity into structure
- You are not an order taker, you clarify the problem, build the plan, drive execution, and communicate progress
- You make strong decisions with imperfect information and know when to solve, escalate, or bring others in
- You are structured, metrics-oriented, and comfortable managing multiple moving pieces without losing sight of outcomes
- You can diagnose performance issues, identify root causes, and separate symptoms from systemic problems
- You communicate clearly and can translate operational detail into customer, commercial, and leadership-ready context

Tags: Operations