# Customer Success Manager at Supio

- Company: Supio
- What the company does: Supio is your unified legal AI platform that supports your whole case from intake to verdict. Fast and accurate Demands and MedChrons help win bigger settlements faster. Backed by Sapphire.
- Company website: https://supio.com
- Type: Startups
- Level: Senior
- Location: Seattle, United States
- Work setup: On-site
- Pay: $120K to $150K base salary per year (USD)
- Posted: 2026-08-21
- Apply by: 2026-10-08
- Apply: https://jobs.gem.com/supio/am9icG9zdDpx_gN3yTIMROPv2YsEBaD0
- Page: https://www.1752.vc/careers/jobs/supio-customer-success-manager/

## About the role

Customer Relationship Management Develop and maintain strong relationships with assigned customer accounts, serving as their trusted advisor and advocate within the organization. Conduct regular check-ins, business reviews, and strategic planning sessions to understand evolving customer needs and objectives. Obsess over customer transformation by deeply understanding their business goals and measuring success through their achievements.

## What they're looking for

- Exceptional interpersonal and relationship-building skills with a passion for customer transformation
- Strategic thinking with attention to detail and ability to act with urgency
- Ability to manage multiple accounts and priorities simultaneously while maintaining quality
- Collaborative mindset with strong cross-functional communication
- Results-oriented with a customer-first approach and commitment to continuous learning
- Adaptability and resilience in a fast-paced, AI-driven environment