# Bilingual On-Site Manager at Surge

- Company: Surge
- What the company does: Surge provides the fastest carrier registration, best developer experience, and simplest pricing so that you can add SMS to your app easier than ever. Backed by Y Combinator.
- Company website: https://surge.app
- Type: Startups
- Level: Senior
- Location: Lakeland, FL
- Work setup: On-site
- Pay: $53K to $56K base salary per year (USD)
- Posted: 2026-10-21
- Apply by: 2026-12-05
- Apply: https://surge.breezy.hr/p/dfa74eb6da32-bilingual-on-site-manager?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/surge-bilingual-on-site-manager/

## About the role

The Bilingual Workforce Manager (English and Spanish) is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position: 1). Delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Obtain detailed assignment information from the customer and utilize it to provide effective customer service and ensure orders are filled with quality placements
- Implement and manage company quality standards, including the Performance Selection System (PSS) program, for all services rendered
- Customize or enhance recruiting, training, recognition and retention programs to ensure optimum customer service
- Implement custom orientation program for temporaries which incorporates customer's policies
- Supervise customer development activities to create and maintain a strong business relationship with the client
- Make Skill sourcing sales calls to acquire new business within customer


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/surge-bilingual-on-site-manager/