# Senior Account Manager at Swiftly

- Company: Swiftly
- What the company does: AI that helps you buy smarter, sell faster, and market more efficiently. Purpose-built specifically for the retail industry and the wholesalers, retailers and brands that make it run. Backed by Techstars.
- Company website: https://swiftly.com
- Type: Startups (AI role)
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $117K to $180K base salary per year (USD)
- Posted: 2026-08-24
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/goswift/10c08b9a-0eef-4db7-aa4a-20e86543ca58
- Page: https://www.1752.vc/careers/jobs/swiftly-senior-account-manager/

## About the role

The Account Management team is part of the Customer Success organization at Swiftly and engages with our customers to understand their core challenges and act as a partner in creating the solution. The Account Management team has two north star objectives: retain our customers’ business and grow opportunities within the customer base. The team cares deeply about the problem we’re solving, so we empathize with and listen to our customers to build partnerships and deepen our value proposition.

## What they're looking for

- Develop an upsell/retention strategy for midsize to large complex customer transit agencies
- Own the upsell pipeline from marketing qualified lead to close
- Build your own strategy to drive pipeline development throughout your book of business (our customer base)
- Develop and maintain account plans for key accounts
- Work with marketing to develop customer-focused collateral and execute campaigns
- Achieve/exceed quota expectations

Tags: Customer Success - Account Management