# Customer Partner, Leader (Operations) at Symbotic

- Company: Symbotic
- What the company does: Discover Symbotic’s end-to-end warehouse automation solutions trusted by leading retailers and distributors. Backed by SoftBank VF.
- Company website: https://www.symbotic.com/
- Type: Startups
- Level: Principal and up
- Location: USA Remote & Travel
- Work setup: Remote
- Posted: 2026-11-06
- Apply by: 2026-12-21
- Apply: https://symbotic.wd504.myworkdayjobs.com/en-US/Symbotic/job/USA-Remote--Travel/Customer-Partner--Leader--Operations-_R8343-1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/symbotic-customer-partner-leader-operations/

## About the role

Symbotic is seeking a Customer Partner, Leader to join our Strategic Accounts team within our organization. In this role, you will serve as an operational owner for the account partnership, driving day-to-day issue resolution, site execution, fleet visibility, and cross-functional follow-through. In this role, you will influence internal stakeholders without direct authority, navigate the organization to remove roadblocks, and engage credibly with Sr. Managers, Directors, Group Directors, and at times VPs. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor's degree in business, operations, or related field, or equivalent experience
- Minimum of 10 years of related experience or equivalent work experience
- Experience in customer success, account management, operations, or related customer-facing functions
- Strong analytical skills with experience interpreting operational data, identifying performance trends, and presenting actionable insights
- Excellent communication and relationship-management skills, with the ability to engage credibly with customers and internal leaders
- Demonstrated ability to influence stakeholders without direct authority, remove roadblocks, and manage multiple priorities in a fast-paced environment


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/symbotic-customer-partner-leader-operations/