# System Support Engineer at Symbotic

- Company: Symbotic
- What the company does: Discover Symbotic’s end-to-end warehouse automation solutions trusted by leading retailers and distributors. Backed by SoftBank VF.
- Company website: https://www.symbotic.com/
- Type: Startups
- Level: Mid level
- Location: USA Andover, MA
- Work setup: On-site
- Posted: 2026-10-15
- Apply by: 2026-11-29
- Apply: https://symbotic.wd504.myworkdayjobs.com/en-US/Symbotic/job/USA-Andover-MA/Software-Support-Engineer_R7485?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/symbotic-system-support-engineer/

## About the role

As a System Support Engineer you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience
- Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment
- Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment
- Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation
- Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning, Allen-Bradley ControlLogix experience preferred
- Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/symbotic-system-support-engineer/