# Professional Services Specialist at Symphony

- Company: Symphony
- What the company does: Empower your frontline insurance reps with AI-powered training, augmentation, and automation. Built for insurance, optimized for speed. Backed by Y Combinator.
- Company website: https://getsymphony.co
- Type: Startups (AI role)
- Level: Mid level
- Location: New York
- Work setup: On-site
- Pay: $95K to $105K base salary per year (USD)
- Posted: 2026-11-02
- Apply by: 2026-12-17
- Apply: https://symphony.com/company/apply?gh_jid=8323505&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/symphony-professional-services-specialist/

## About the role

You will manage assigned client implementations from kickoff through go-live and post-launch stabilization, serving as a key liaison between clients and internal teams. You will coordinate business and technical stakeholders to define requirements, manage delivery, validate readiness, and facilitate the transition from legacy trader voice systems to Cloud9. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Education: Bachelor's degree or equivalent practical experience
- Experience: 3+ years in project management, software implementation, professional services, or technical client delivery
- Project Management: Experience managing project plans, timelines, risks, issues, dependencies, and stakeholder communications
- Client Engagement: Strong communication, presentation, facilitation, and relationship-management skills
- Execution: Ability to independently manage assigned projects, solve problems, and escalate risks appropriately
- Technical Aptitude: Ability to understand enterprise software implementations, system configurations, integrations, and testing

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/symphony-professional-services-specialist/