# Customer Success Manager at Tabs

- Company: Tabs
- What the company does: Automate your B2B revenue process with Tabs - the AI-powered platform for contract-to-cash automation. Streamline invoicing, payments, reporting, and more. Get a demo now! Backed by General Catalyst and Lightspeed.
- Company website: https://tabs.inc/
- Type: Startups
- Level: Senior
- Location: New York City, NY
- Work setup: On-site
- Pay: $120K to $165K base salary per year (USD)
- Posted: 2026-06-08
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/tabs/ffd005a7-5f15-41be-b398-a25515defff1
- Page: https://www.1752.vc/careers/jobs/tabs-customer-success-manager/

## About the role

As a Customer Success Manager at Tabs, you’ll bring proven customer success expertise to elevate the experience of finance and AR leaders running their business on our AI-powered platform. This role demands strong communication and relationship-building skills. You'll be the trusted voice customers turn to as they navigate change.

## What they're looking for

- 5+ years of experience in customer success, account management, or a closely related customer-facing role at a B2B SaaS company, experience supporting finance, AR, or operations personas is a strong plus but not necessary
- Excellent communicator with strong cross-functional collaboration skills and an empathetic, customer-first mindset
- Track record of owning a book of customers and driving measurable outcomes across adoption, retention, and expansion (NRR, GRR, logo retention)
- Comfortable leading executive business reviews, success planning, and renewal/expansion conversations with finance and operations stakeholders
- Working knowledge of accounts receivable, B2B invoicing, collections, and AR workflows—or a strong appetite to develop deep fluency quickly
- Hands-on experience with financial systems (QuickBooks, NetSuite, ERP integrations) and CRMs (Salesforce, HubSpot), and comfort troubleshooting accounting/data issues

Tags: Customer Success