# Insurance Advocacy Specialist at Take Command Health

- Company: Take Command Health
- What the company does: Take Command Health is an innovative health insurance software provider for small businesses and independent professionals. Take Command Health enables small employers to reimburse employees tax-free for health insurance using a small business HRA (QSEHRA). Backed by Edison Partners.
- Company website: https://takecommandhealth.com
- Type: Startups
- Level: Mid level
- Location: Dallas, Texas
- Work setup: On-site
- Posted: 2026-09-02
- Apply by: 2026-10-17
- Apply: https://www.takecommandhealth.com/careers/apply?gh_jid=5228637007
- Page: https://www.1752.vc/careers/jobs/take-command-health-insurance-advocacy-specialist/

## About the role

Let’s be honest—health insurance is usually a confusing, frustrating, and even emotional experience for people. We want to fix that with a new model, great technology, and a superior user experience. We have made a great start, but we need your help to fully realize our long-term vision.

## What they're looking for

- Serve as the primary point of contact for member insurance advocacy cases (coverage clarification, enrollment troubleshooting, provider invoice inquiries)
- Research and resolve complex insurance questions using our platforms, interacting cross-functionally, and internal documentation
- Document case notes and outcomes clearly and consistently in HubSpot / CRM
- Identify when a case needs escalation vs. when it can be resolved independently, and know how to make that call
- Adhere to SOPs to prioritize work, follow escalation protocols, and ensure timely follow-up and follow-through to solution
- Communicate with members in a way that's clear, empathetic, and sets accurate expectations

Tags: Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/take-command-health-insurance-advocacy-specialist/