# Client Support Supervisor at Talkspace

- Company: Talkspace
- What the company does: Get matched with a licensed therapist and start therapy from anywhere. Talkspace offers affordable, flexible mental health care with or without insurance. Backed by Norwest.
- Company website: https://www.talkspace.com/
- Type: Startups
- Level: Mid level
- Location: New York, NY (Remote)
- Work setup: Remote
- Posted: 2026-10-19
- Apply by: 2026-12-03
- Apply: https://www.talkspace.com/careers/job?gh_jid=6228339004&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/talkspace-client-support-supervisor/

## About the role

Our mission at Talkspace is to lower the barriers to mental healthcare. A critical piece to ensuring that everyone has access to therapy is partnering closely with the healthcare payer ecosystem to help our members get the care they need. Come join our mission of getting therapy in the hands of everyone! Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Supervisor responsibilities
- Conduct 1:1 meetings and performance reviews with direct reports to help motivate them in their daily workload, while also driving team morale, and fostering career development
- Staff departmental specialty projects based on required skill set per focus area and volume needs, oversee the execution of duties + conduct periodic analysis of project effectiveness
- Report on your micro team’s production and quality performance on a weekly basis, noting trends and discussing required action plans for performance improvement
- Monitor departmental staffing levels through scheduling + gameplan mapping, suggest changes to help support daily operations, as needed
- Participate in the implementation of department performance metric targeting, work with key stakeholders to refine SLAs as business goals shift

Tags: Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/talkspace-client-support-supervisor/