# Customer Support Engineer I at Tekion

- Company: Tekion
- What the company does: Backed by Index.
- Company website: http://tekion.com/
- Type: Startups
- Level: Mid level
- Location: Cincinnati Office
- Work setup: On-site
- Posted: 2026-08-26
- Apply by: 2026-10-10
- Apply: https://jobs.ashbyhq.com/tekion/ab962ba2-2eb8-445b-81fc-7a9fb0bfebdf
- Page: https://www.1752.vc/careers/jobs/tekion-customer-support-engineer-i/

## About the role

Respond to customer inquiries via phone, email, or chat, providing timely and accurate technical support. Diagnose and troubleshoot software and hardware issues, guiding customers through step-by-step solutions.

## What they're looking for

- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 1–2 years of experience in technical support or a related field
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal abilities
- Proficiency in using support tools and software
- Ability to work collaboratively in a team environment

Tags: All Cost Centers