# Customer Value Architect (Retail, CRM, Accounting, Fixed, Analytics) at Tekion

- Company: Tekion
- What the company does: Tekion's AI-native platform unifies every part of the automotive retail business—DMS, CRM, Digital Retail, Service, and more. Backed by Index.
- Company website: http://tekion.com/
- Type: Startups
- Level: Mid level
- Location: Virtual - Texas
- Work setup: Remote
- Pay: $78K to $130K base salary per year (USD)
- Posted: 2026-10-26
- Apply by: 2026-12-10
- Apply: https://jobs.ashbyhq.com/Tekion/efe15c5d-721b-4f57-bf11-4d6872a84d09?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/tekion-customer-value-architect-retail-crm-fixed-analytics/

## About the role

Conduct dealership performance assessments using the Dealer Maturity Model (DMM), identifying current maturity tier, operational gaps, adoption barriers, and opportunities to improve performance across relevant workflows and functions Develop and own tier advancement plans for assigned accounts, translating DMM findings into prioritized customer roadmaps with clear milestones, actions, accountability, and measurable outcomes Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s degree in Business, Automotive Management, or related field preferred, equivalent dealership operations experience accepted in lieu of degree
- 5–8 years of experience in automotive dealership operations, customer consulting, customer value services, enablement, or a closely related role
- Direct experience in automotive dealership operations as a General Manager, Controller, department manager, or equivalent role with responsibility for operational outcomes across multiple functions strongly preferred
- Strong knowledge of dealership workflows, performance drivers, and DMS platforms, with demonstrated fluency in dealership technology and operational processes
- Experience diagnosing operational issues, developing recommendations, and guiding stakeholders toward practical action plans and measurable improvement
- Strong consultative, discovery, facilitation, and stakeholder management skills, with the ability to engage credibly with dealership leaders and operators

Tags: All Cost Centers

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/tekion-customer-value-architect-retail-crm-fixed-analytics/