# Senior Customer Advocacy Program Manager at Temporal

- Company: Temporal
- What the company does: Build invincible apps with Temporal. Backed by Index, Sequoia and a16z.
- Company website: http://temporal.io/
- Type: Startups
- Level: Senior
- Location: San Francisco, California
- Work setup: Remote
- Pay: $128K to $210K base salary per year (USD)
- Posted: 2026-10-23
- Apply by: 2026-12-07
- Apply: https://jobs.ashbyhq.com/temporal/4c030729-793e-4d70-84c5-c824c62c31ce?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/temporal-senior-customer-advocacy-program-manager/

## About the role

Be the trusted point of contact. Become the person advocates and Sales both go to. Know each advocate's story, relationship owner and comfort level, and know what the field needs next, so the right customer is matched to the right moment and nobody is asked cold. Run the reference program. Help shape how references are requested, matched to opportunities, tracked, prepared and thanked. Operate the day to day, so Sales can get the right customer in front of a prospect quickly and customers aren't over-asked. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Reference program experience. You have built or run a reference program with deal matching and tracking, and you know how to serve Sales while protecting customer relationships and avoiding over-asking
- Both craft and operations. You can direct or write a strong, metrics-backed customer story, and you can run the tracker, process and project plan behind it
- Evidence and enablement. You've built and maintained a customer evidence library and driven real adoption by Sales and other GTM teams
- Data and systems fluency. You're comfortable in a CRM (we use Salesforce) and reporting tools, and can show advocacy's influence on pipeline and revenue
- Cross-functional influence. You get results across Sales, Marketing, Product, PR, Content and community teams without direct authority
- Applied AI. You use AI and automation to scale your work and have built or shipped agents or workflows that save other teams time

Tags: Customer Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/temporal-senior-customer-advocacy-program-manager/