# IT Support Specialist I at Tempus

- Company: Tempus
- What the company does: Backed by NEA.
- Company website: https://www.tempus.com/
- Type: Startups
- Level: Mid level
- Location: New York City
- Work setup: On-site
- Pay: $58K to $78K base salary per year (USD)
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://tempus.wd5.myworkdayjobs.com/en-US/Tempus_Careers/job/New-York-City/IT-Support-Specialist-I_JR202600929-1
- Page: https://www.1752.vc/careers/jobs/tempus-it-support-specialist-i/

## About the role

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

## What they're looking for

- Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc)
- Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc)
- Installing and supporting security products like endpoint and anti-virus/malware protection
- Basic network and VOIP phone system troubleshooting
- Administering identity management products (MS Active Directory, Okta, Google Admin, etc)
- Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures