# Senior IT Support Specialist I at Tempus

- Company: Tempus
- What the company does: Backed by NEA.
- Company website: https://www.tempus.com/
- Type: Startups
- Level: Senior
- Location: Aliso Viejo
- Work setup: On-site
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://tempus.wd5.myworkdayjobs.com/en-US/Tempus_Careers/job/Aliso-Viejo/Senior-IT-Support-Specialist-I_JR202600968
- Page: https://www.1752.vc/careers/jobs/tempus-senior-it-support-specialist-i/

## About the role

Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following: Addressing and mitigating technology-related issues for employees, i.e. desktop support

## What they're looking for

- Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc)
- Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc)
- Installing and supporting security products like endpoint and anti-virus/malware protection
- Basic network and VOIP phone system troubleshooting
- Administering identity management products (MS Active Directory, Okta, Google Admin, etc)
- Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures