# Senior Manager, Technical Excellence & Escalations at Tenable

- Company: Tenable
- What the company does: The leader in exposure management and AI security, Tenable cybersecurity solutions reduce cyber risk across IT, OT, cloud, identity & hybrid attack surfaces. Backed by Accel and Insight.
- Company website: http://www.tenable.com
- Type: Startups
- Level: Senior
- Location: US - Hybrid - Massachusetts - Boston , US - Headquarters - Maryland - Columbia
- Work setup: Hybrid
- Posted: 2026-10-05
- Apply by: 2026-11-19
- Apply: https://job-boards.greenhouse.io/tenableinc/jobs/5443596008?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/tenable-senior-manager-technical-excellence-and-escalations/

## About the role

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- An orchestrator, not a bottleneck. You create the conditions for senior experts to influence the organization instead of routing their work through yourself
- Technically credible. You have the depth to earn respect from Principal-level engineers and to challenge an Engineering assessment that doesn't hold up
- A clear communicator under pressure. You can hold a room containing both a frustrated customer and an Engineering lead, and translate technical detail into business consequence
- A systems thinker. You are drawn to the pattern behind the escalation. You would rather fix the class of problem than win the individual case
- Comfortable influencing without authority. Much of what this role must accomplish depends on teams you don't own
- Effective remotely. You build trust and hold a team together without relying on being in the room, and you communicate in writing well enough that distance isn't a handicap

Tags: Technical Support Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/tenable-senior-manager-technical-excellence-and-escalations/