# Customer Success Manager at Tenex

- Company: Tenex
- What the company does: Unlock Real Estate Operational Excellence. Backed by 500 Global.
- Company website: https://tenex.io
- Type: Startups
- Level: Senior
- Location: Kansas City Metro
- Work setup: Remote
- Posted: 2026-02-18
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/tenex/3ece951b-e174-4f17-a0cc-b286d11ac238
- Page: https://www.1752.vc/careers/jobs/tenex-customer-success-manager/

## About the role

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions.

## What they're looking for

- Proven ability to manage customer relationships, drive adoption, and ensure customer satisfaction
- Strong problem-solving and analytical skills to identify customer pain points and deliver solutions
- Excellent communication and presentation skills, with the ability to convey complex security concepts in an easy-to-understand manner
- Highly organized with strong project management capabilities
- Ability to work independently while collaborating effectively with internal teams
- Passion for helping customers succeed and a proactive approach to relationship management

Tags: Customer Success