# Technical Support Engineer at TensorWave

- Company: TensorWave
- What the company does: Power AI workloads with AMD Instinct™ GPUs. Scale models faster with high-performance, dedicated cloud compute.
- Company website: https://tensorwave.com
- Type: Startups
- Level: Mid level
- Location: Las Vegas, Nevada
- Work setup: On-site
- Posted: 2026-08-24
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/tensorwave/305a39c8-39fe-4c9e-9eda-9526b28b25f5
- Page: https://www.1752.vc/careers/jobs/tensorwave-technical-support-engineer/

## About the role

We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it.

## What they're looking for

- 3+ years in Linux systems administration, site reliability engineering, infrastructure operations, or a technical support engineering role with real diagnostic ownership
- Strong Linux troubleshooting depth: system, networking, file systems, storage, process and resource investigation, log analysis, and comfort at the kernel boundary when applications go quiet
- Working knowledge of Kubernetes, reading cluster and pod state, understanding scheduling and placement, and diagnosing why a workload will not run
- Experience with a batch scheduler in a shared compute environment, ideally Slurm, including job submission, queue behavior, and node state
- Scripting ability in Python or Bash, sufficient to automate diagnosis
- Experience working tickets in a structured incident and tracking system such as JIRA, PagerDuty, or equivalent

Tags: Customer Experience