# Tier 2 IT Support Engineer at TensorWave

- Company: TensorWave
- What the company does: Power AI workloads with AMD Instinct™ GPUs. Scale models faster with high-performance, dedicated cloud compute.
- Company website: https://tensorwave.com
- Type: Startups
- Level: Mid level
- Location: Las Vegas, Nevada
- Work setup: On-site
- Posted: 2026-10-26
- Apply by: 2026-12-10
- Apply: https://jobs.ashbyhq.com/TensorWave/32ed70c4-3ed4-4739-8346-c95bd67a98e6?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/tensorwave-tier-2-it-support-engineer/

## About the role

We’re looking for a Tier 2 IT Support Engineer to join our team during an exciting phase of growth. In this role, you’ll be responsible for resolving escalated technical issues and administering the systems, devices, and applications that keep our employees productive and secure, working closely with cross-functional partners to support business objectives while upholding our standards for excellence, collaboration, and impact. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years of experience in IT support or systems administration, including escalation level (Tier 2) support
- Hands-on administration experience with Google Workspace, Microsoft 365, or both
- Experience managing macOS devices with an MDM platform such as Jamf, Kandji/Iru, Intune, or Rippling
- Working knowledge of identity and access management, including SSO, SAML, MFA, and SCIM provisioning
- Solid networking fundamentals, including DNS, DHCP, VPN, Wi-Fi, and firewalls
- Strong troubleshooting and communication skills, with the ability to explain technical issues clearly to non-technical users

Tags: IT

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/tensorwave-tier-2-it-support-engineer/