# Customer Success Analyst (Mandarin Speaking) at TheGuarantors

- Company: TheGuarantors
- What the company does: TheGuarantors is a fintech company helping multifamily owners and operators mitigate leasing risk while expanding access for renters. Backed by Partech Partners.
- Company website: https://theguarantors.com
- Type: Startups
- Level: Analyst
- Location: Remote (United States)
- Work setup: Remote
- Pay: $55K to $65K base salary per year (USD)
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://ats.rippling.com/theguarantors-open-positions/jobs/dc16277d-218e-4be3-aced-9f79767c6a2e
- Page: https://www.1752.vc/careers/jobs/theguarantors-customer-success-analyst-mandarin-speaking/

## About the role

Does this role not quite match your skills, but you’re still interested in what we're doing? Stay In Touch to be one of the first to hear about future opportunities!

## What they're looking for

- Manage a pipeline of deals and proactively follow up with customers in order to move deals forward and drive revenue
- Communicate with customers via phone and email in a wide range of situations that each require a unique approach
- Gather data on customer communications and engagement to fuel our never-ending quest to improve the user experience
- Bachelor’s degree in a related field or equivalent experience
- A roll up your sleeves mentality with excitement to research and learn what you don’t know
- Empathy, integrity, and a sense of humor!

Tags: Customer Services & Operations