# Customer Success Manager II - West at Tines

- Company: Tines
- What the company does: Tines lets teams put AI to work across their most sensitive systems, data, and processes, with the security and governance to do it safely. Backed by SoftBank VF, Felicis and Lux.
- Company website: https://www.tines.com/
- Type: Startups
- Level: Senior
- Location: United States (Remote)
- Work setup: Remote
- Posted: 2026-06-24
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/tines/jobs/6100569004
- Page: https://www.1752.vc/careers/jobs/tines-customer-success-manager-ii-west/

## About the role

Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams.

## What they're looking for

- 3+ years of experience in a technical account management, customer success, or post-sales role at a technology company
- Experience with a SaaS solutions offering for technical teams (cybersecurity, DevOps, IT, other)
- Experience asking questions to uncover problems, locate new opportunities, and translate technical requirements to internal teams and partners
- Knowledge of API's + how they function

Tags: Customer Success