# Technical Support Representative at Tive

- Company: Tive
- What the company does: At Tive , we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so what people hold near and dear arrives on time and in full. Backed by Techstars.
- Company website: https://tive.com
- Type: Startups
- Level: Mid level
- Location: Prishtina, Kosovo
- Work setup: On-site
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://ats.rippling.com/tive-careers/jobs/0c88fcd5-f94b-4920-ac92-08006998a353
- Page: https://www.1752.vc/careers/jobs/tive-technical-support-representative/

## About the role

As a Technical Support Representative at Tive you will drive world-class customer satisfaction by troubleshooting and resolving technical issues, communicating directly with our customers, and helping them take full advantage of the features and products available to them.

## What they're looking for

- A degree in Computer Science or equivalent hands-on experience (1+ year) in a technical role
- Experience working with REST APIs (reading, testing, troubleshooting)
- Solid understanding of databases (relational and non-relational), such as SQL Server and MongoDB
- Strong written and verbal communication skills in English
- Excellent interpersonal skills and the ability to build trust with customers and internal teams
- A problem-solving mindset and curiosity to investigate issues end to end

Tags: Customer Success