# Manager II, Customer Care Tax at Toast

- Company: Toast
- What the company does: Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. Backed by Bessemer and GV.
- Company website: https://pos.toasttab.com/
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Posted: 2026-10-21
- Apply by: 2026-12-05
- Apply: https://careers.toasttab.com/jobs?gh_jid=8279381&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/toast-manager-ii-customer-care-tax/

## About the role

As a Customer Care Tax Manager, you will actively manage a team of agents for the Payroll Tax campaign. You are responsible for the productivity and the well-being of the members of the Customer Care Tax Team in addition to helping to improve the customer experience through the execution of department level KPIs and OKRs. You will oversee the customer journey for those experiencing Toast Payroll Tax issues with a focus on improving customer outcomes. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experienced with MasterTax is a plus
- FPC or CPP Certification

Tags: Customer Success : Customer Care :...

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/toast-manager-ii-customer-care-tax/