# Onboarding Consultant I, Menu - Bilingual Mandarin at Toast

- Company: Toast
- What the company does: Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. Backed by Bessemer and GV.
- Company website: https://pos.toasttab.com/
- Type: Startups
- Level: Mid level
- Location: Remote, US
- Work setup: Remote
- Posted: 2026-09-15
- Apply by: 2026-10-30
- Apply: https://careers.toasttab.com/jobs?gh_jid=8195753
- Page: https://www.1752.vc/careers/jobs/toast-onboarding-consultant-i-menu-bilingual-mandarin/

## About the role

The Emerging Markets Team is a new venture from Toast, building out our sales and servicing capacity to customers whose primary language is Mandarin. The Menu Onboarding Consultant works closely with the POS Onboarding Consultants and is dedicated to building, reviewing, and configuring customer menus to ensure our customers are ready for go live and ongoing success.

## What they're looking for

- Create best practices for managing daily restaurant operations by enabling restaurant owners and staff to utilize Toast - this includes management of labor and food costs, table turn time and guest relationships
- Responsible for consulting with clients to determine configuration needs prior to go-live and communicate any unique needs to the project resources
- Manage several onboarding engagements simultaneously, including large books of onboarding business (80+ restaurants) in your region
- Bilingual/Fluent in Mandarin & English required
- 3 + years of experience in a role responsible for customer satisfaction and business operations, including management of long-term customer relationships (4-6 weeks or more)
- Success operating independently and navigating competing priorities in a constantly changing environment

Tags: Onboarding : Core : Strategic Cuisines