# Senior Director of Enablement at Toast

- Company: Toast
- What the company does: Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. Backed by Bessemer and GV.
- Company website: https://pos.toasttab.com/
- Type: Startups
- Level: Principal and up
- Location: Remote, United States
- Work setup: Remote
- Posted: 2026-10-14
- Apply by: 2026-11-28
- Apply: https://careers.toasttab.com/jobs?gh_jid=8282307&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/toast-senior-director-of-enablement/

## About the role

The Senior Director of Enablement is a senior leader responsible for driving product activation, adoption and self-service for Toast's customers. They are also accountable for time-to-proficiency and role mastery for the Toasters who serve them, so that every customer has a great experience with Toast. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 10+ years in education or enablement, with at least 5 years leading leaders across multiple functions
- Extensive experience with learning strategy, instructional design and training delivery across modalities (e-learning, instructor-led, video, in-product)
- Experience leading a knowledge management or content operation at scale, including for AI-powered self-service
- Understanding of how frontline Support agents and Customer Success Managers operate day to day, and how customers learn and adopt software
- Hands-on experience using generative AI tools in enablement or support work, with a clear view of where they perform well and where they do not
- Track record of leading a team through a significant change in its operating model

Tags: Customer Success : Customer Success...

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/toast-senior-director-of-enablement/