# Workplace Program Manager at Toast

- Company: Toast
- What the company does: Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. Backed by Bessemer and GV.
- Company website: https://pos.toasttab.com/
- Type: Startups
- Level: Senior
- Location: Boston, MA
- Work setup: On-site
- Posted: 2026-10-13
- Apply by: 2026-11-27
- Apply: https://careers.toasttab.com/jobs?gh_jid=8279405&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/toast-workplace-program-manager/

## About the role

Act as the strategic owner for the AMER Workplace Experience program, establishing product-like roadmap execution, SLAs, and performance scorecards. Build, document, and roll out standardized operational frameworks and SOPs across all AMER sites from the ground up, establishing operational consistency across regions. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experience: 6+ years of progressive experience in Facilities Management, Workplace Experience, or Corporate Real Estate operations within a fast-growing, matrixed environment
- Vendor Operations: Proven track record managing complex outsourced vendor programs (IFM/third-party providers), defining contracts, and managing vendor KPIs/SLAs
- Program Management Mindset: Strong program and project management skills, familiarity with agile methodologies, change management strategies, or serving as a functional "Product Owner" is a major plus
- Building in Ambiguity: A demonstrated "we can figure it out" attitude. You are comfortable building processes, templates, and SOPs from scratch while keeping daily operations moving flawlessly
- Cross-Functional Collaboration: Exceptional relationship-building skills with a history of partnering with Inclusion teams, ESG/philanthropic arms, IT, Security, and HR
- Tech-Savvy: Hands-on experience implementing modern workplace management tools (e.g., Robin, Envoy, Elogbooks, FM Systems) and leveraging analytics dashboards to make data-driven decisions

Tags: G & A : Workplace Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/toast-workplace-program-manager/