# Member of Technical Staff at Tokaido Health

- Company: Tokaido Health
- What the company does: We help cut pharmacy costs and eliminate waste through intelligent navigation technology and expert guidance—so employees get the care they need effortlessly at affordable prices. Backed by Norwest.
- Company website: https://www.tokaidohealth.com/
- Type: Startups
- Level: Senior
- Location: United States - Remote
- Work setup: Remote
- Posted: 2026-05-15
- Apply by: 2026-10-08
- Apply: https://jobs.gem.com/tokaidohealth/am9icG9zdDoaf6fwQ2JlRp7B-K1CzX2G
- Page: https://www.1752.vc/careers/jobs/tokaido-health-member-of-technical-staff/

## About the role

You'll work directly alongside our founding team, shipping production systems at the intersection of healthcare data, AI, and patient-facing tooling. Real ownership across the stack, genuine mentorship from world-class engineers who've built at scale, and the autonomy to drive meaningful parts of the product yourself. This is the surface area we're building across. You won't touch all of it on day one, but it's the world you'll be living in.

## What they're looking for

- Multimodal outreach and engagement . Voice, SMS, email, and chat agents that proactively engage both clinicians and patients to move a decision forward. Real human navigators stay in the loop where it matters
- LLM-centric knowledge management . A clinical and payer knowledge layer structured so LLMs can reason over it reliably. Retrieval, evaluation, and grounding are core engineering disciplines here, not afterthoughts
- Member-facing applications . The surface where behavioral economics meets software. Incentive flows, switch journeys, reimbursement, and working with patients and clinicians to incentivize responsible healthcare actions
- Strong software engineering fundamentals. You pick up new languages and domains quickly because you understand the underlying principles
- Genuine enthusiasm for AI-driven development. You're already using LLM-based tools and you're excited about where this is heading
- A bias toward shipping. You'd rather build a working prototype than debate architecture for two weeks