# Product Support at Town

- Company: Town
- What the company does: Town & Country Event Rentals provides the most distinctive, elegant and sophisticated event and party rentals in the Los Angeles area and throughout Southern California. It is our passion to provide the highest level of customer service, goods and products... Backed by a16z and South Park Commons.
- Company website: https://www.townandcountry.com
- Type: Startups
- Level: Mid level
- Location: San Francisco
- Work setup: On-site
- Pay: $115K to $145K base salary per year (USD)
- Posted: 2026-08-12
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/town/5b99b663-4c25-479b-96b9-449881069dd9
- Page: https://www.1752.vc/careers/jobs/town-product-support/

## About the role

We’re growing our Product Support team here at Town. We’re looking for someone to own the experience users have when something about the product isn’t working for them - and to make sure that happens less and less over time. Town operates in the places people do their most important work, and supports users’ ways of working in highly varied and sophisticated ways. The support team at Town is AI-pilled, technical, and cares deeply about building trust and leading with kindness and empathy.

Tags: Business