# Head of Operations at traba

- Company: traba
- What the company does: Traba is the AI operating layer for the industrial supply chain. We provide the labor to power your warehouses, distribution centers and production plants, and the intelligence to optimize them. Backed by Founders Fund.
- Company website: https://traba.work
- Type: Startups
- Level: Principal and up
- Location: New York City, NY
- Work setup: On-site
- Posted: 2026-06-04
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/traba/a0364f1d-32f6-4035-ab3a-fc9e124911ee
- Page: https://www.1752.vc/careers/jobs/traba-head-of-operations/

## About the role

Own Serviceability Performance: Drive the operating metrics that define serviceability and customer experience across Customer Ops and Worker Ops, including fill rate, worker consistency, launch ramp performance, retention, and onsite quality. Lead operational improvements that increase reliability, efficiency, and scalability across markets and accounts.

## What they're looking for

- Ideal Pedigree: 8-18 years of total experience including senior operating role at a high-growth, operationally complex startup (Series A through Series C). Clear upward progression at every stop. Top-tier undergraduate institution
- Operational Instincts: Strong handle on marketplace and physical-world operating metrics — unit economics, payback periods, launch ramp dynamics — and an ability to connect strategy to real-world execution on the floor
- Systems Builder: Demonstrated ability to scale manual processes into automated, repeatable ones and implement operating tooling and cadences at growing companies
- Cross-Functional Force Multiplier: Proven ability to operate across functions — sales, customer ops, worker ops, finance, product — and drive outcomes through teams you don't directly own
- Startup Spirit: Ambitious, action-oriented, and willing to go all in alongside the team as a player-coach
- Positive Presence: Direct, decisive, and a collaborative force who elevates every leader and team they work with

Tags: Operations