# Customer Account Manager, Senior (Remote) at TraceLink

- Company: TraceLink
- What the company does: TraceLink is the only network creation platform company that builds integrated business ecosystems with multienterprise applications - the true foundation for digitalization - delivering customer-centric agility and resiliency for end-to-end supply networks... Backed by Volition Capital.
- Company website: https://tracelink.com
- Type: Startups
- Level: Senior
- Location: US - Remote
- Work setup: Remote
- Posted: 2026-08-28
- Apply by: 2026-10-14
- Apply: https://www.tracelink.com/about/culture-and-careers/jobs?gh_jid=5224873007
- Page: https://www.1752.vc/careers/jobs/tracelink-customer-account-manager-senior-remote/

## About the role

TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.

## What they're looking for

- 6-10+ years of proven outside sales, field-based enterprise account management , strategic account development, or enterprise software sales experience managing tier-1 key accounts
- Demonstrated track record in an outside sales model , including a history of travel (up to 20%) to conduct face-to-face meetings, host on-site EBRs, and build executive rapport in person
- Experience managing complex strategic customer relationships
- Demonstrated success protecting and expanding recurring software revenue
- Experience engaging executive business and IT stakeholders
- Strong commercial negotiation, opportunity qualification, forecasting, and account planning skills

Tags: Manufacturing & Distribution Sales