# Senior Manager, Travel Services at TripActions

- Company: TripActions
- What the company does: Streamline your corporate travel management and expense processes in one app. Save time, gain efficiency, and reduce costs with this powerful, all-in-one solution.
- Company website: http://tripactions.com
- Type: Startups
- Level: Senior
- Location: Remote (USA)
- Work setup: Remote
- Posted: 2026-10-05
- Apply by: 2026-11-23
- Apply: https://navan.com/careers/openings?gh_jid=8243185&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/tripactions-senior-manager-travel-services/

## About the role

The Navan Travel Experience Team is seeking a Senior Travel Experience Manager to join our growing team. This role provides leadership and operational oversight of multiple support teams responding to customers on a 24x7 basis. Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years in omni-channel contact center/support experience leading multiple teams to deliver results
- 5+ years of experience with Sabre and / or Amadeus, New Distribution Capability (NDC), and Travel Management company (TMC) experience preferred
- Must be personally committed and accountable for maintaining the Navan culture and contact center engagement
- Customer-Centric: The customer is at the forefront of everything we do -- you must live and breathe customer support and promote high customer engagement through all interactions
- Ability to build relationships and motivate people and teams
- Proven mentor and motivator with a clear understanding of the support requirements, customer base, and challenges facing a fast-growing company

Tags: Global Operations and Service (GOS)

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/tripactions-senior-manager-travel-services/