# Help Desk Analyst II at True Anomaly

- Company: True Anomaly
- What the company does: Delivering decisive capabilities for space superiority. Backed by Accel and Menlo.
- Company website: https://www.trueanomaly.space/
- Type: Startups (AI role)
- Level: Analyst
- Location: Long Beach, CA
- Work setup: On-site
- Pay: $65K to $95K base salary per year (USD)
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://job-boards.greenhouse.io/trueanomalyinc/jobs/5283875007?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/true-anomaly-help-desk-analyst-ii/

## About the role

We are looking for a Help Desk Analyst II to provide dependable, independent support for the people who build space superiority. You resolve common issues without waiting for step-by-step direction, and you take on more complex problems across endpoints, identity, network connectivity, applications, and the systems that support the business. You own assigned tickets through resolution, communicate clearly with employees, and escalate issues with enough diagnostic detail that the next person can act immediately. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 4+ years of experience in help desk, desktop support, or systems administration in a fast-paced environment
- Experience independently resolving endpoint, access, application, and connectivity issues
- Demonstrated ability to troubleshoot issues methodically, using structured diagnostic reasoning to identify root causes and implement effective, compliant solutions
- Experience working a T1–T2 ticket queue, including triage, resolution, and escalation
- Demonstrated ability to support both Windows and macOS endpoints
- Experience with general systems administration, including accounts, access, basic networking and core productivity tools

Tags: IT

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/true-anomaly-help-desk-analyst-ii/