# Executive Support Associate II at Turo

- Company: Turo
- What the company does: Book a car rental on Turo, skip the rental counter. From EVs and trucks to luxury vehicles, find the right car for your trip. Free cancellation on most trips. Backed by Kleiner Perkins and GV.
- Company website: https://turo.com/
- Type: Startups
- Level: Associate
- Location: Arizona
- Work setup: On-site
- Posted: 2026-08-27
- Apply by: 2026-10-11
- Apply: https://turo.wd12.myworkdayjobs.com/en-US/Turo_careers/job/Arizona/Executive-Support-Associate-II_R-102690
- Page: https://www.1752.vc/careers/jobs/turo-executive-support-associate-ii/

## About the role

Deliver exceptional support experiences for Turo Hosts, Guests and Internal Community through clear, thoughtful written and verbal communication. Investigate and resolve complex cases related to billing disputes, trip issues, mechanical concerns, damage claims, and reservations.

## What they're looking for

- Experience moderating or responding to customer conversations on social media platforms (Facebook, X/Twitter, Instagram, community forums, etc.)
- Experience handling escalations or complex case management in a marketplace or technology company
- BA / BS or equivalent experience
- #LI-Hybrid