# Trust & Safety Investigator I at Turo

- Company: Turo
- What the company does: Book a car rental on Turo, skip the rental counter. From EVs and trucks to luxury vehicles, find the right car for your trip. Free cancellation on most trips. Backed by Kleiner Perkins and GV.
- Company website: https://turo.com/
- Type: Startups
- Level: Mid level
- Location: Arizona
- Work setup: On-site
- Pay: $58K to $68K base salary per year (USD)
- Posted: 2026-09-25
- Apply by: 2026-11-09
- Apply: https://turo.wd12.myworkdayjobs.com/en-US/Turo_careers/job/Arizona/Trust---Safety-Investigator-I_R-102730
- Page: https://www.1752.vc/careers/jobs/turo-trust-and-safety-investigator-i/

## About the role

For this role, the target base salary range in Phoenix is $58,000 - $68,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training.

## What they're looking for

- Proudly be the Trust & Safety liaison for escalations from customer support, claims, leadership, and law enforcement
- Provide outstanding support to the valued members of the Turo community in the US, Canada, UK, France and Australia
- Independently manage and prioritize assigned caseload from start to finish with excellent follow-through
- Complete detailed investigations and execute the appropriate strategy for each case type, lead interviews with suspects and victims
- Develop deep understanding of risk signals, review user accounts and transactions, and consistently identify fraud and other high-risk activity
- Communicate case developments, trends, and other insights to team and management to drive continuous improvement