# Customer Engineer at Tutor Intelligence

- Company: Tutor Intelligence
- What the company does: Tutor builds generally capable robots and puts them to work. Delivered in days not years, from $14 an hour. Backed by AI Grant and USV.
- Company website: https://www.tutorintelligence.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Watertown, MA
- Work setup: On-site
- Pay: $100K to $140K base salary per year (USD)
- Posted: 2026-04-21
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/tutorintelligence/c564a356-17dd-4aab-8752-ae22b3ccb84e
- Page: https://www.1752.vc/careers/jobs/tutor-intelligence-customer-engineer/

## About the role

Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts — a Tutor Intelligence. As an AI software company that deploys its inventions directly into the facilities that need them, every line of code, process change, and decision at Tutor has a direct impact on the physical economy.

## What they're looking for

- 2–5 years of experience in robotics, automation, or complex hardware-software systems (e.g., robotics engineering, systems engineering, solutions engineering, or similar)
- Hands-on experience with real-world robotic or automation systems (required)
- Strong systems thinking — ability to understand and reason about how complex systems behave across software, hardware, and real-world environments
- Experience debugging ambiguous, real-world issues using logs, telemetry, and data to form and test hypotheses
- Ability to operate in unstructured environments and drive problems end-to-end from investigation through resolution
- Strong communication skills — able to clearly explain technical concepts to both engineers and non-technical stakeholders (e.g., operators, site leadership)

Tags: Customer Experience