# Support Manager, Sonny Team at Tutor Intelligence

- Company: Tutor Intelligence
- What the company does: Tutor builds generally capable robots and puts them to work. Delivered in days not years, from $14 an hour. Backed by AI Grant and USV.
- Company website: https://www.tutorintelligence.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Watertown, MA
- Work setup: On-site
- Pay: $75K to $90K base salary per year (USD)
- Posted: 2026-10-30
- Apply by: 2026-12-14
- Apply: https://jobs.lever.co/tutorintelligence/f1abe6db-7357-4d65-b7b2-08856cac5b36?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/tutor-intelligence-support-manager-sonny-team/

## About the role

Lead the team that keeps every Sonny robot monitored and supported on every shift. Most support leaders inherit a playbook. This seat writes one. Sonny is a new kind of robot, operated remotely and deployed in customer facilities, and the way it gets supported is still being built. For a leader tired of running a support desk that only reacts, this is a chance to shape how support works for a robot that has never been deployed at this scale. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years in technical support, operations, or a similar fast-paced technical environment
- 1+ years leading a team or a shift, formally or informally
- A track record of coaching people and seeing them improve
- Comfort with ticketing systems, schedules and operational data in spreadsheets
- Clear, calm communication with operators, engineers and leadership
- Picks up new software and AI tools quickly, both are part of daily work here

Tags: Robot Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/tutor-intelligence-support-manager-sonny-team/