# Developer Success Engineer at Twilio

- Company: Twilio
- What the company does: Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust. Backed by Bessemer, a16z and Founders Fund.
- Company website: https://www.twilio.com/
- Type: Startups
- Level: Mid level
- Location: Remote - US
- Work setup: Remote
- Pay: $117K to $146K base salary per year (USD)
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/twilio/jobs/8266975?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/twilio-developer-success-engineer/

## About the role

This position is needed to partner directly with developers integrating Stytch, guiding them through technical implementation design, answering architecture questions, and serving as a bridge between engineering and customer success. Throughout that path you’ll also be serving as the voice of the customer within Stytch and closing the feedback loop by ensuring their insights make it back to our Product, Design, and Engineering teams - or implementing improvements yourself. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- A genuine drive to understand customer needs and concerns
- Troubleshooting — Deep curiosity, grit, and tenacity to dig into tough technical issues and track down root causes
- Hands-on programming experience in a major language, with 2+ years writing code to build, debug, or automate, in a support, solutions, or software engineering role
- Ability to debug others' code (customer integrations, SDKs, open-source libraries) and ship small, well-tested fixes in an existing codebase
- Familiarity with modern web services and APIs
- Demonstrated ability to communicate credibly and effectively at all levels

Tags: Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/twilio-developer-success-engineer/