# Digital Sales Representative - Activate at Twilio

- Company: Twilio
- What the company does: Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust. Backed by Bessemer, a16z and Founders Fund.
- Company website: https://www.twilio.com/
- Type: Startups
- Level: Mid level
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://job-boards.greenhouse.io/twilio/jobs/8205254
- Page: https://www.1752.vc/careers/jobs/twilio-digital-sales-representative-activate/

## About the role

Twilio’s Self-Service Business, serves more than 300,000 active customers and generates nearly $1B annually. This position is needed to grow and retain high-value self-service accounts by engaging customers at the right moment, guiding product adoption, preventing churn, and helping customers reach scale across Twilio Communications, SendGrid, or Segment products.

## What they're looking for

- At least 1 year of sales development or business development experience at a technology company, or 2-3+ years of closing experience in another industry
- Ability to qualify inbound and outbound opportunities, uncover customer needs, and guide customers toward relevant solutions
- Strong communication skills with the ability to engage technical and business stakeholders
- Comfort using data, product usage signals, and sales plays to prioritize outreach and identify growth or retention opportunities
- Ability to manage a high-volume book of accounts, prioritize effectively, and follow through on customer commitments
- Curiosity about cloud communications, customer engagement, email, data, or SaaS products

Tags: Sales