# Machine Learning Engineer 2 at Twilio

- Company: Twilio
- What the company does: Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust. Backed by Bessemer, a16z and Founders Fund.
- Company website: https://www.twilio.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote - US
- Work setup: Remote
- Pay: $129K to $161K base salary per year (USD)
- Posted: 2026-10-28
- Apply by: 2026-12-12
- Apply: https://job-boards.greenhouse.io/twilio/jobs/8240487?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/twilio-machine-learning-engineer-2/

## About the role

This position is needed to build and scale the pipelines that turn raw conversation data into structured, searchable customer memory, and the evaluation systems that keep that memory accurate as the product evolves. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experience building backend services, and a demonstrated ability to pick up new languages, frameworks, and tools as the problem demands
- A curious approach to service management: ability to investigate how systems actually behave in production, and desire to continuously learn how to operate them with rigor and accountability
- Experience building or working with evaluation/quality-measurement systems, such as regression detection or quality metrics, or the desire to learn
- Solid grounding in observability practices: structured logging, metrics, and using them to debug distributed systems in production
- Fluency with AI-assisted dev tools (e.g. agents for code generation, review, debugging), applied with deliberate direction and critical thinking

Tags: Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/twilio-machine-learning-engineer-2/