# Principal Presales Engineer at Twilio

- Company: Twilio
- What the company does: Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust. Backed by Bessemer, a16z and Founders Fund.
- Company website: https://www.twilio.com/
- Type: Startups
- Level: Principal and up
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-09-30
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/twilio/jobs/8237699?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/twilio-principal-presales-engineer-2/

## About the role

This position is needed to enable our customers to build the future of communications. The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for delivering the technical win for customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Excellent communicator and presenter able to gain audience confidence
- An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience
- Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
- Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests
- Excellent time management and prioritization skills, and ability to handle competing priorities in a fast-paced environment

Tags: Solutions Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/twilio-principal-presales-engineer-2/