# Principal Product Manager at Twilio

- Company: Twilio
- What the company does: Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust. Backed by Bessemer, a16z and Founders Fund.
- Company website: https://www.twilio.com/
- Type: Startups
- Level: Principal and up
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-10-02
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/twilio/jobs/8236862?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/twilio-principal-product-manager/

## About the role

We’re hiring a Principal Product Manager to own and lead strategic email data plane integrations strategy. You’ll navigate complex infrastructure challenges with demonstrable technical acumen while actively partnering with key external and internal partners. By transforming ambiguity into resilient, scalable systems, you’ll protect vital revenue streams and lay the groundwork for the future growth. Join us to define the next chapter of email at Twilio. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 10+ years experience in product management, with 5+ years in the email domain. You are known as an expert, with a proven track record of outcomes, and shaping the strategy of communication products
- Proven ability to work backwards from customer needs, crystallizing problems that translate into impactful product decisions
- Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics
- Strong understanding of Amazon Web Services Cloud services. Understanding of Microsoft Azure Cloud services is also strongly desired
- Experience in APIs or platform products, including designing for reliability, scale, and developer usability
- Soft Skills: Highly collaborative and excel in building cross-functional relationships in remote, global teams, able to mentor, inspire, and set vision for high-impact initiatives

Tags: Product Management

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/twilio-principal-product-manager/