# Senior Engineering Manager at Twilio

- Company: Twilio
- What the company does: Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust. Backed by Bessemer, a16z and Founders Fund.
- Company website: https://www.twilio.com/
- Type: Startups
- Level: Senior
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-09-15
- Apply by: 2026-10-30
- Apply: https://job-boards.greenhouse.io/twilio/jobs/8204351
- Page: https://www.1752.vc/careers/jobs/twilio-senior-engineering-manager/

## About the role

As a Senior Engineering Manager in Communication Identity Domain, you will lead the engineering teams behind Porting, Hosting, and A2P Messaging. Your teams own the products that let customers bring their own numbers onto Twilio (Porting), enable existing numbers for messaging without a full port (Hosting), and register and operate compliant Application-to-Person (A2P) messaging campaigns at scale — the gateway that determines whether a customer's messages actually reach their end users' handsets.

## What they're looking for

- 15+ years of software engineering experience with at least 5+ years in engineering management, leading a team of 10+ engineers and directly managing individual contributors
- Cloud-Native Fluency: Deep familiarity with AWS ecosystems (Lambda, EKS, DynamoDB, Kafka), microservices patterns, and infrastructure-as-code practices (Kubernetes, Terraform)
- AI-Forward Mindset: Demonstrated experience driving AI tool adoption within your engineering team. You should be able to articulate a clear vision for how AI accelerates your team’s delivery and quality
- Delivery Excellence: Proven track record of shipping complex software products on time and at high quality. Experience with agile methodologies and a data-driven approach to measuring team health and productivity
- People Leadership: A track record of building diverse, inclusive, high-performing engineering teams. Experience with career frameworks, performance management, and growing engineers from mid-level to staff-plus
- Clear Communication: Strong ability to communicate technical strategy, trade-offs, and team plans to engineering leadership, cross-functional partners, and your direct reports

Tags: Engineering