# Customer Success Manager at Typeform

- Company: Typeform
- What the company does: Backed by Index.
- Company website: http://typeform.com/
- Type: Startups
- Level: Senior
- Location: United States (Remote)
- Work setup: Remote
- Posted: 2026-04-13
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/typeform/jobs/7812144
- Page: https://www.1752.vc/careers/jobs/typeform-customer-success-manager/

## About the role

As a Customer Success Manager, you will be primarily responsible for partnering with Typeform’s Enterprise customers to help them achieve their business goals. You’ll work with new customers who have purchased our Enterprise plan, as well as existing customers that have upgraded, driving activation, continued adoption, retention, and creating lasting partnerships.

## What they're looking for

- Proven experience in customer success or a customer relationship management type role with a preference for prior experience working in a SaaS company
- Easily builds rapport with customers and team members
- A proven track record of expansions and renewals
- Process-driven and analytical
- Can identify and communicate trends in their book of business
- Strong written and verbal communication skills

Tags: Field