# Customer Success & Growth Specialist (DACH Region) at Ubeya

- Company: Ubeya
- What the company does: Schedule, track, and pay your temp workforce in one platform. Built for agencies, stadiums, events, and hospitality. Backed by 500 Global.
- Company website: https://www.ubeya.com
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-07-23
- Apply by: 2026-10-12
- Apply: https://careers.ubeya.com/jobs/8112044-customer-success-growth-specialist-dach-region
- Page: https://www.1752.vc/careers/jobs/ubeya-customer-success-and-growth-specialist-dach-region/

## About the role

End-to-End Implementation & Onboarding: Lead new DACH clients from post-sale kick-off to active daily platform adoption. Assist with platform configuration, data imports, and workflows tailored to local HR and labor practices. Strategic Customer Success & Account Management: Serve as a trusted advisor to key stakeholders and regional decision-makers. Conduct regular account reviews, ensure high satisfaction (CSAT), and optimize platform utilization.

## What they're looking for

- Languages: Native/Fluent German (essential) and full professional proficiency in English
- Experience: 3+ years in customer-facing SaaS roles (Implementation, Customer Success, Account Management, or Consulting). Experience in Workforce Management, HR Tech, or Staffing/Events industries is a major plus
- Hands-on & Entrepreneurial Mindset: A "doer" who thrives in agile environments, isn't afraid to step outside formal job definitions, and takes full ownership of client outcomes
- Technical Aptitude: Comfortable with software setups, data imports (CSV), basic API concepts, and system integrations (CRM/HRIS)
- Cultural Nuance: Deep familiarity with business practices and client expectations across Germany, Austria, and Switzerland