# Customer Success & Implementation Specialist (Iberia Region) at Ubeya

- Company: Ubeya
- What the company does: Schedule, track, and pay your temp workforce in one platform. Built for agencies, stadiums, events, and hospitality. Backed by 500 Global.
- Company website: https://www.ubeya.com
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-07-23
- Apply by: 2026-10-12
- Apply: https://careers.ubeya.com/jobs/8112615-customer-success-implementation-specialist-iberia-region
- Page: https://www.1752.vc/careers/jobs/ubeya-customer-success-and-implementation-specialist-iberia-region/

## About the role

Onboarding & Technical Implementation: Manage the complete onboarding journey for new accounts across Spain and Portugal. Guide clients through configuration, workflow mapping, and initial data integration to ensure fast time-to-value. Relationship Management & Retention: Build strong, trust-based relationships with local operational managers and business owners. Proactively monitor client health, drive platform adoption, and prevent churn.

## What they're looking for

- Languages: Native/Fluent Spanish (essential) and professional proficiency in English. Knowledge of Portuguese is an advantage
- Experience: 3 + years in customer success, account management, technical onboarding, or SDR/BDR roles within a SaaS environment
- Versatility & "Can-Do" Attitude: Willingness to navigate across different functions—from troubleshooting setup issues to closing upsell opportunities
- Communication & Project Management: Excellent organizational skills to manage multiple onboarding projects simultaneously while keeping client communication clear and structured
- Local Market Insight: Strong understanding of business culture and client relationship expectations in Spain and the broader Iberian region